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Jennifer French
Jennifer French, Technician
Category: Printers
Satisfied Customers: 93
Experience:  Owner at Down Home Technical Solutions
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I have a Canon MX870. The scanner bar went out. Numbers on

Customer Question

I have a Canon MX870. The scanner bar went out. Numbers on the pcb are
Y QK1-6473 04 00
58 ###-##-####
Do you have this part? What is the cost?
Thank you, ***** *****
Submitted: 4 months ago.
Category: Printers
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I am looking up that part # to see if I can locate a source for it. Please wait a few minutes, until I post again. Thank you for your patience, meanwhile.

Customer: replied 4 months ago.
Thank you, Russell.
Expert:  Russell H. replied 4 months ago.

Parts IT dot com has a Canon part with a similar number. They do not list your part #, but calling them at

(+44) 0844(###) ###-####/strong>

(and they seem to be in Britain, perhaps) might yield something, doubtfully.

Pinnacle Micro also lists a QK1-xxxx series Canon part as being sold... try them with an inquiry also, at(###) ###-#### (they're in California.)

I cannot find the part itself, just these two possible suppliers. I have Opted Out, opening the case to other Experts in this category... but, if you have further questions, I will still see and respond. And if you find the part through my advice, please let me know! thanks.

Expert:  Jennifer French replied 4 months ago.

My name is ***** ***** I wanted to give you another option.

I found the scanner bulb assembly. This was the ONLY part that I found.

You can view it here:

http://colorado-printer.bonanza.com/products/CANON-MX870-Scanner-Unit-Bulb-Assembly-w-Belt-MX-870/346018158

I am not entirely sure if that is what you need but at least it is a start.

Thanks for allowing me to answer.

Jennie

Expert:  Jennifer French replied 4 months ago.

Were you ever able to resolve this? Please let us know! Thank you!

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