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Thomas
Thomas, Technician
Category: Printers
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My Epson printer, WF-3620 does not work and makes a horrible

Customer Question

My Epson printer, WF-3620 does not work and makes a horrible noise when I try to connnect. It says Error Code : OXE5..
Submitted: 9 months ago.
Category: Printers
Expert:  Thomas replied 9 months ago.

Hi!

This typically happens when you have a paper jam. Turn the power off, open the printer and see if you see a page jammed or any scraps of paper. You may need a flashlight to see well. Take all the paper out and look in the paper tray for anything stuck as well. Let me know if you need more help.

Expert:  Thomas replied 9 months ago.

Did you respond? If so, I didn't receive it. Did you have any luck with the paper jam?

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