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Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 12663
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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I have an Epson WF-3640 which was purchased on March 3,

Customer Question

I have an Epson WF-3640 which was purchased on March 3, 2015. It prints with lines and wrong colors. I have cleaned the print heads, followed all the orders under maintenance, to no avail. HELP
Submitted: 4 months ago.
Category: Printers
Expert:  Dustin replied 4 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

The failure you are seeing is a sign the printhead needs to be replaced. Its unfortunate that it failed just a few months after your warranty ended.

The problem is, the printhead is expensive. For instance http://www.ebay.com/itm/printhead-for-Epson-EPSON-WF-7620-7620-7610-7611-3640-WF-7111-7621-WF-3641-T1881-/321822451400?hash=item4aee1ce6c8:g:-NkAAOSw9N1VvyEr

And replacing it is a bit difficult as seen here https://www.youtube.com/watch?v=1ZjDaSmGbgo

The printhead is almost as expensive as getting a new identical printer, with a warranty http://amzn.to/2aDVQty

And a similar printer can be purchased for the cost of just the printhead to repair your current printer. Actually, this printer is cheaper then the printhead to repair your current printer http://amzn.to/2a5fK2E

So that is the choice you are faced with, replace the printhead to repair your current printer. Or replace the printer itself.

I posted all the parts and steps above you may need. How you want to proceed is up to you.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.