Hello Ken, and thank you for choosing JUSTANSWER.com
Please allow just one minute to pull the technical documents for your printer.....Please Stand-by
Can you confirm the MODEL of the printer please?
Im not showing a MG540
But there is a MP540
And there is a MG7540
But alas i can not find the MG540
Can you look again please
Oh, and there is an MG5420
Which i would assume is the correct printer that you have.
Can you CONFIRM please!
Im assuming since you said its a 5400 serise printer, that the model is a 5420.
So....on the printer LCD screen, do you SEE an ERROR message displayed?
Are you trying to PRINT a PDF file?