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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I HAVE A PIXMA MG5400 AND AFTER IT PRINTS ONCE ,WON'T PRINT

Customer Question

I HAVE A PIXMA MG5400 AND AFTER IT PRINTS ONCE ,WON'T PRINT AGAIN SPITS OUT A BLANK WITH JUST A LINE AT THE BOTTOM .
Submitted: 4 months ago.
Category: Printers
Expert:  Quiksilver07070 replied 4 months ago.

Hello Ken, and thank you for choosing JUSTANSWER.com

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Please allow just one minute to pull the technical documents for your printer.....Please Stand-by

Expert:  Quiksilver07070 replied 4 months ago.

Can you confirm the MODEL of the printer please?

Im not showing a MG540

But there is a MP540

And there is a MG7540

.

But alas i can not find the MG540

Can you look again please

Expert:  Quiksilver07070 replied 4 months ago.

Oh, and there is an MG5420

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Which i would assume is the correct printer that you have.

Can you CONFIRM please!

Expert:  Quiksilver07070 replied 4 months ago.

Im assuming since you said its a 5400 serise printer, that the model is a 5420.

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So....on the printer LCD screen, do you SEE an ERROR message displayed?

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Are you trying to PRINT a PDF file?

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