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Jennifer French
Jennifer French, Technician
Category: Printers
Satisfied Customers: 77
Experience:  Owner at Down Home Technical Solutions
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I have a Brothers Fax Machine #2820. All of a sudden it

Customer Question

I have a Brothers Fax Machine #2820. All of a sudden it reads "close back cover" and I have open & closed it several times and it still says the same message. What can I do to solve this problem. I can send out faxes, but I cannot received any.
Donna Huber
Submitted: 3 months ago.
Category: Printers
Expert:  Jennifer French replied 3 months ago.

My name is ***** ***** I am answering your question today.

Please open and close the cover one more time, unplug the machine, leave it unplugged for about a minute and then plug it back in.

Let me know if that works!

Expert:  Jennifer French replied 3 months ago.

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Have a good evening.