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What you need to do, is download the ink pad counter reset utility.. You can get that utility from here for free, but it will only reset it to 90%
Downloading the free resettter with the 90% key.. Will at least show you if this can fix the issue, before you spend the 9$ for the full reset key.
So if the reset utility and key works, consider buying the 9$ key for a permanent fix. As far as the pads themselves, youd have to have printed somewhere around 5-10 thousand pages with that printer for the actual pad to be full. The error is due to a simple software cou nter that just counts the days the machine has been turned on, cleanings, pages printed, etc. The pad itself is not full
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Hello again, this is Dustin from Justanswer. I see you viewed my reply but you never responded. Did you still need help with this issue?