Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Do you use a USB cable or wireless connection to connect the printer to the computer ?
Sorry, I cannot accept your remote service offer due to payment failure, you have to approve the payment from your bank and then, send me another offer.
OK, now I am sending the remote support offer, please accept it and reply me back here.
Sorry, again it is showing payment failed, you can contact our customer service on this number 1.***-***-**** for this problem, in the meantime, we can also try this writing mode to solve this problem.
Please accept the offer and reply me back.
Yes, definitely. Do you use a USB cable or wireless connection to connect the printer to the computer ?
Sorry, I have to go offline for the day, I will open the question for other experts.If no one reply you then, I will get back to you, as soon as I get back online again.
Hello,I am the person that will be helping you today.
Are you ready to begin the remote session now?
I will be standing by, looking forward to your response.
Thank you. After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.
Oh. In that case, please contact your credit card company or bank and tell them to unblock the payment. Once you do that, we can try again.