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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I'm trying to scan my ID to the PC and it keeps saying

Customer Question

I'm trying to scan my ID to the PC and it keeps saying something about the settings
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: Canonon MX 890
JA: What troubleshooting have you tried?
Customer: everything I know, sorry i'm not computer person
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thanks
Submitted: 3 months ago.
Category: Printers
Customer: replied 3 months ago.
Ive been waiting, can you help
Expert:  Thomas replied 3 months ago.


What software are you using to try to scan the ID?

Customer: replied 3 months ago.

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