How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Ed light flashes, red, couple of weeks...tried turning off

Customer Question

ed light flashes
JA: How long has this been going on?
Customer: red
JA: What troubleshooting have you tried?
Customer: couple of weeks...tried turning off printer, holding go button while 4 lights flashed red , released go & ked lights turned off , presed go again and printer started fk=lashing 1red light again
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: brother black only 2240d
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: believe it could be t-3 years old
Submitted: 9 months ago.
Category: Printers
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the make/model of the printer?
Which light are you seeing?
Any error messages/codes on the display?

Customer: replied 9 months ago.
believe the printer is broken and need a new printer
Expert:  Nathan replied 9 months ago.

That is certainly a possibility, but I need some of the specific information requested above to provide that diagnosis/confirmation, and I would then give you specific replacement recommendations as well.

Related Printers Questions