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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The alarm button keeps flashing and I cannot copy please

Customer Question

the alarm button keeps flashing and I cannot copy please help me if you can
Submitted: 3 months ago.
Category: Printers
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Do you see any specific error code/message?

What specific lights do you see, what color are they, and is there any pattern/count to the flashing?