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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My canon mx922 printer was working wonderfully yesterday, I

Customer Question

my canon mx922 printer was working wonderfully yesterday, I turned it off and now it will not turn on. Power is good and it is firmly plugged in.
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: no,it has never done this before. We bought it a couple of years ago, maybe two?, but have not used it very much until now.
JA: What troubleshooting have you tried?
Customer: unplugging the power cord from the back of the printer, unplugging the power cord from the power source. Held down the on button.
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: does this option cost?
Submitted: 3 months ago.
Category: Printers
Customer: replied 3 months ago.
never mind........I got it to work.
Expert:  Nathan replied 3 months ago.

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