How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have jammed paper on my cannon mg2100, Yes but only one

Customer Question

i have jammed paper on my cannon mg2100
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: Yes but only one sheet this time its all tthe paper. It's about 3 or 4 years old
JA: What troubleshooting have you tried?
Customer: open the paper door. its jammed all the way in
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thank you
Submitted: 10 months ago.
Category: Printers
Expert:  Sudipto replied 10 months ago.

There is a varios way to clear a paper jam, please open the link below and watch the different videos for the instructions to remove them. as you have multiple papers inside the printer try to remove them one by one. Let me know, how it goes for you.

http://support-asia.canon-asia.com/moviefaq/video-926.jsp?languageCode=en