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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer is not working, Canon Mx340 it is maybe 3 years

Customer Question

Hi my printer is not working
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Canon Mx340 it is maybe 3 years old
JA: What troubleshooting have you tried?
Customer: Just turning off and on
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nope thanks
Submitted: 4 months ago.
Category: Printers
Expert:  Sudipto replied 4 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Can you please explain, what is exactly happening, when you try to print something from your PC ?