Printer Repair Questions? Ask IT Technicians for Answers ASAP
Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. This seems to be a hardware problem, please open the printer cover and let me know if the cartridges can move to the center, automatically or not ?
Thanks for the update, the problem is caused due to a hardware fault and unless the printer is inspected physically, it is very difficult to say what is exactly defective, the las solution for this problem is repairing the printer, but before that you can try the steps below at home.
Solution 5: one of these parts could be faulty: