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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 20300
Experience:  Computer networking/repair. 12+ years experience.
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Canon bjc-85 can't remove printhead, very old, never done

Customer Question

canon bjc-85 can't remove printhead
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: very old, never done this before
JA: What troubleshooting have you tried?
Customer: I press printhead, but nothing happens
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 4 months ago.
Category: Printers
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

The process is the same as changing the inks, raise the lid and it should move over, but if not you can slide the carriage over manually to access it, and there is a small lever you lift to release the head.

Thanks,

Nathan

Expert:  Nathan replied 4 months ago.

Do you need more help with this?