How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

EPSON XP-600 dirty marks on printed pages

Customer Question

EPSON XP-600
dirty marks on printed pages
Submitted: 7 months ago.
Category: Printers
Expert:  Sudipto replied 7 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Can you describe the marks ?

Customer: replied 7 months ago.
It is like a ink spash
Expert:  Sudipto replied 7 months ago.

Please open the printer cover and check inside the printer with a flash light for any ink stains on the parts.

Customer: replied 7 months ago.
I did look in the machine and even used a tissue to check any ink marks
Customer: replied 7 months ago.
I only use the right cartridges
Expert:  Sudipto replied 7 months ago.

This can be caused due to leak cartridge. Please remove the cartridges and then clean them with tissue and then, reseat them. do not rub the tissue, just pressed the cartridges.