I am the person that will be helping you today. May I ask how the scanner is connected to your system? (usb, wifi, network, etc)
I look forward to your response.
Please, follow the instructions below to make a scan:
- Hold down the two following keys at the same time: Windows key and the letter R- In the box that comes up, type: controL printers- Click the Ok button.- Right click the scanner icon in the window that comes up and choose "Start a Scan"
- The scan window will come up and allow you to make your scan.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason
In the future, if you wish to work with me, ***** *****, you may ask your question at the following page. To keep them handy, you may wish to bookmark or favorite one of the pages that are listed below. To be sure that it is sent to me, preface the question with "For ***** ***** Only!".