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Michelle, Printer Expert
Category: Printers
Satisfied Customers: 4537
Experience:  B.Sc. Computer Science with Honors
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Error message on Canon Printer MP630 B200 see the manual I

Customer Question

Error message on Canon Printer MP630
B200 see the manual
I cannot find the manual
Please advise
Submitted: 3 months ago.
Category: Printers
Expert:  Michelle replied 3 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem with your printer

The b200 error indicates a fault with printhead due to printhead temperature getting exceeded due to which the electronic part in the head is either burnt or overheated.

Expert:  Michelle replied 3 months ago.

Turn off printer and unplug power cord

keep the ON button on printer pressed for 10 secs

wait for 5 mins

turn on printer and check

Expert:  Michelle replied 3 months ago.

if still the error repeats then its a possible fault with the printhead and would need to be replaced

if within warranty please contact Canon else you may get the unit serviced through a local printer repair store

Expert:  Michelle replied 3 months ago.

i hope you understand that in case of hardware faults i can only suggest reset and cleaning steps but cannot make a bad part work again

let me know if you have any questions

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