Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
Can you tell me please what brand and model of printer you have?
I'm sorry but as an independent contractor providing tech support, I do not have access to billing information. You may see offers for Additional Services and probably for a monthly membership but you should be able to decline the offers. The best thing to do is to contact Customer Service. You canreach them by going to ww2.justanswer.com/help for information on contacting them via chat, email, or phone.