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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Type has striations through all the letters.Ink is good,

Customer Question

Type has striations through all the letters.Ink is good, recently cleaned.
JA: How long has this been going on?
Customer: Just started again yesterday but it has done it previously as well.
JA: What troubleshooting have you tried?
Customer: Cleaned, checked ink, restarted
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: Printers
Expert:  GeekGal replied 3 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.

Can you tell me please what brand and model of printer you have?

Customer: replied 3 months ago.
Before I do that what is the cost for this
Expert:  GeekGal replied 3 months ago.

I'm sorry but as an independent contractor providing tech support, I do not have access to billing information. You may see offers for Additional Services and probably for a monthly membership but you should be able to decline the offers. The best thing to do is to contact Customer Service. You canreach them by going to for information on contacting them via chat, email, or phone.

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