Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you. Could you please answer the following question
Could you please let me know the make and model of the printer?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?
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Sir/Ma'am checking to see whether you still need help regarding your printer issue.
Please let me know.
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