Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
I am putting a link below to help you resolve your paper jam issue. There are instructions for a jam inside as well as outside
the paper slot in the steps listed. I have made sure it included a picture guide for your model. Please follow the steps in the link below.
If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin