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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an HP 3530 all in one printer,scanner, copier. I is

Customer Question

I have an HP 3530 all in one printer,scanner, copier. I is connected to my IMac. Everything is connected and it says the printer is offline. I need to print vital documents. How can this be fixed?
Submitted: 9 months ago.
Category: Printers
Expert:  Joel Kalman replied 9 months ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?

Expert:  Joel Kalman replied 9 months ago.

Your problem can be resolved by uninstalling your printer software and resetting your printing system.

Expert:  Joel Kalman replied 9 months ago.

Of course, I can help you with that, whenever you are ready to continue. Just let me know.