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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31329
Experience:  Printer and scanner problem resolver for over 15 years
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I have a hpmini 110 and I haven't used it in quite some time

Customer Question

I have a hpmini 110 and I haven't used it in quite some time and don't remember the password.....so I can't sign on and use it is there a way to be able to find out what the pword is or a way to make a new one?
Submitted: 4 months ago.
Category: Printers
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please the version of windows you are using?

Customer: replied 4 months ago.
WINDOWS XP
Expert:  Richard replied 4 months ago.

Thanks

you have three options here which I will list out. As this is security, there is no simple solution, but any of these three options will work, it will just depend on how comfortable you feel doing them.

1)Reinstall the computer. This means you reinstall windows but lose all your data on the computer. It is not ideal, but the easiest way to do this. For this option, When you start the computer keep tapping F11 until you get to the recovery manager

Then follow the onscreen steps to perform a factory reset which will remove all data and return the computer to new, reinstalling windows and allow you to set up a new account.

2) Take it to a computer store, have them take out the hard drive and copy out your data to another disk. Then the reinstall can be done and you wont lose your data. Programs you have to install again.

3) This is the most complex solution, but it will mean you will not lose your data or programs and can do this yourself

Save this file to your computer

http://pogostick.net/~pnh/ntpasswd/cd140201.zip

After downloading the ZIP file, locate it and double-click on it. Select "Extract All." Extract the files to the same folder the ZIP file is in.

The .ISO file is a CD image file used to create a bootable CD. The file must be burned as a bootable CD - not as a data file - to a CD. If you don't know how to do this, the simplest method is to download the freeware ISO burner at the link below:

http://isorecorder.alexfeinman.com/isorecorder.htm

Choose the appropriate version for your system (at present, version 3.1 for Windows Vista and Windows 7.) Download the installation file to a convenient folder. After downloading it, right-click on the file and select "Install." Now go back to the .ISO file, right-click on it, and select "Copy image to CD."

After burning the bootable CD, put it in your problem computer and restart the computer. Tap anykey to have the disk load.

Follow the instructions given on the screen to change the password ***** the target account.

This video shows you how to do the instructions I explained

https://www.youtube.com/watch?v=EWnV5SM7iS0

After completing the reset procedure, remove the CD from the drive and restart the system. The password ***** the target account is now set to whatever you chose.

You will have to do one of these three options to get access to the computer again.

If you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you