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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Canon mg2520 won't install, no. It's new, Restarting

Customer Question

Canon mg2520 won't install
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: no. It's new
JA: What troubleshooting have you tried?
Customer: Restarting everything. Unplugging everything and reinstalling everything. Nothing works
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thanks
Submitted: 4 months ago.
Category: Printers
Expert:  Sudipto replied 4 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Can you tell me, which version of Windows do you use and what type of the connection you are using to connect the printer with the PC, like USB cable, wireless network etc. ?