Hello, and thank you for choosing JA for your support needs. Happy to assist with this issue.
May I ask the age of the Printer, Sir? Also, I need you to consider that you may need to replace the Printhead.
The Prinhead is between $30 to $55 on Amazon and Ebay.
Hold the phone, Sir. We can manually clean the Printhead that you have and see if that works also. It would need to dry for three hours if not overnight.
OK, your printer allows for the use of cleaning kits to "POWER CLEAN" your printer. You are in AUS so I know you can purchase it there or buy online.
Yes, one of them should have a cleaning kit.