I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)
I look forward to your response.
You will need to download the installation files for the printer from the following page: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/mg2920
After you download and save the installation file, open it and install the software. Once that is complete, the printer will be working on your system.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason
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