How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have an HP printer-copier-fax-scanner. HP Officejet 4622.

Customer Question

I have an HP printer-copier-fax-scanner. HP Officejet 4622. It prints and copies, but recently the fax and scan won't work. The scan tells me something is not connected, and I can't quite figure it. Comcast could not or would not help me with the fax. When I try to fax something, the printout comes back "no answer".
Submitted: 4 months ago.
Category: Printers
Expert:  Sudipto replied 4 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. You are facing two different problems and it seems both the problem is caused due to two different issues. At first, which one you want to solve ?