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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have installed two new print cartridges. Removed the tape.

Customer Question

I have installed two new print cartridges. Removed the tape. Have put them in several times, but he alignment page comes out with only the blue on the right and bottom.No black except for the pictures of the printer on the top.
Submitted: 7 months ago.
Category: Printers
Expert:  Sudipto replied 7 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Can you tell me the make and model no. of the printer ?