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tyroneboman
tyroneboman, Technician
Category: Printers
Satisfied Customers: 9266
Experience:  Repair and Service Technician
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How do I fix an error code 1136 on my Epson Gs6000, 4 yrs

Customer Question

how do I fix an error code 1136 on my Epson Gs6000
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: 4 yrs old - Epson GS-6000
JA: What troubleshooting have you tried?
Customer: Looking in manual, changed out the ink pad, cleaned the machine
Submitted: 4 months ago.
Category: Printers
Customer: replied 4 months ago.
Am I paying you by the minute?
Expert:  tyroneboman replied 4 months ago.

That code is CR Motor Step Out.

By any chance did you try to unjam the printer while it was still powered on? You should always, ALWAYS clear head jams with the machine off and unplugged to avoid damage.

The head lock bracket is located on the top of the carriage rail. If you remove the top cover over the maintenance area, you can see it. Release it, slide the carriage out a few inches, and try to power on again. If you get the same error, chances are that the motor driving chip has been blown.

Customer: replied 4 months ago.
This did not remedy the solution.
Expert:  tyroneboman replied 4 months ago.

Okay, unfortunately that means there is a hardware failure.

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