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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am having problems connecting epson xp-430 to computer.

Customer Question

I am having problems connecting epson xp-430 to computer. Software installed, computer says excellent connectivity, printer tries setting up and then says to check wi-findevice and try again
Submitted: 11 months ago.
Category: Printers
Expert:  Md. Sadique replied 11 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

What is the Operating system of your computer?

for eg: Windows/Mac

Customer: replied 11 months ago.
Windows
Customer: replied 11 months ago.
Windows7 home premium edition
Expert:  Md. Sadique replied 11 months ago.

Great!

I would suggest you to allow me to connect to your computer remotely and help you in setting up your printer wirelessly.

Expert:  Md. Sadique replied 11 months ago.

It will be faster and convenient.

Customer: replied 11 months ago.
I resubmitted cc info
Customer: replied 11 months ago.
Are u coming back?
Expert:  Md. Sadique replied 11 months ago.

Yes I am here.

Customer: replied 11 months ago.
What do we do now?
Expert:  Md. Sadique replied 11 months ago.

Let me send you the offer from my side.

Expert:  Md. Sadique replied 11 months ago.

Please accept the offer.

Customer: replied 11 months ago.
I have accepted...how many times do i have to put in the info?
Customer: replied 11 months ago.
Cancel this whole request. I am not satisfied
Expert:  Md. Sadique replied 11 months ago.

Please click this link: http://www.justanswer.com/remotedesktop/join.aspx?Session=732e023d-e383-4fd6-9e56-7e0c61007717

Then click "I Agree"

Then download and run the Elsinore Screen connect.

Expert:  Md. Sadique replied 11 months ago.

I'll be connected!

Customer: replied 11 months ago.
Cancel. I am very uncomfortable with this whole transaction
Expert:  Md. Sadique replied 11 months ago.

You have not been charged anything extra.

I would request you to give me a last chance to serve you better.

Expert:  Md. Sadique replied 11 months ago.

Please let me know if you're ready to continue.

Customer: replied 11 months ago.
Sorry...i had to enter cc info too many times for this. Cancel whole ghing. Thank you
Expert:  Md. Sadique replied 11 months ago.

I will send the refund request to the Moderators.

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