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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31233
Experience:  Printer and scanner problem resolver for over 15 years
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I have a hp6520 printer. I was printing black and all of a

Customer Question

I have a hp6520 printer. I was printing black and all of a sudden my printer didn't print. I only received white paper. Thinking it was my ink cartrage, I install a new one but the psrinter did not printer. Please help me.
Submitted: 4 months ago.
Category: Printers
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

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Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please