Printer Repair Questions? Ask IT Technicians for Answers ASAP
I'm sorry about the issue. On your laptop, can you please click on the Apple logo / menu at the top, then click on About this Mac, then tell me your Mac OS X version, such as 10.6, 10.7, 10.8, etc.?
Please reply at the box below. Thank you,
Thank you. Please download and install the printer driver and scanner driver at the Brother website below:
Please reply at the box below to continue. Thank you,
After installing both the Printer Driver and the Scanner Driver at the brother website I've provided above, then printing should work. But if it still does not work, make sure the printer is powered on
, then click on the Apple logo / menu at the top, then click on System Preferences, then open Printers & Scanners
, then click on the + (plus) icon at bottom left, and it should detect your Brother printer, then select it and add it. Then check printing.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
How is it going? Do you still need help with this issue or with anything else?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,