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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have Epson XP-850. Never had a problem before. It tells me

Customer Question

I have Epson XP-850. Never had a problem before. It tells me cassette 2 is out of paper. I filled it with paper and have checked the tray completely and I do not see a problem. What can I do to correct the problem.
Submitted: 4 months ago.
Category: Printers
Expert:  Sudipto replied 4 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Are you able to print from the Tray 1 ?

Customer: replied 4 months ago.
No
Customer: replied 4 months ago.
I have also tried printing envelopes but that doesn't work either.
Expert:  Sudipto replied 4 months ago.

Did you check the paper settings from your PC, before sending the print job ?

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