How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have Epson XP-850. Never had a problem before. It tells me

Customer Question

I have Epson XP-850. Never had a problem before. It tells me cassette 2 is out of paper. I filled it with paper and have checked the tray completely and I do not see a problem. What can I do to correct the problem.
Submitted: 4 months ago.
Category: Printers
Expert:  Sudipto replied 4 months ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Are you able to print from the Tray 1 ?

Customer: replied 4 months ago.
Customer: replied 4 months ago.
I have also tried printing envelopes but that doesn't work either.
Expert:  Sudipto replied 4 months ago.

Did you check the paper settings from your PC, before sending the print job ?

Related Printers Questions