How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask VanMagnus Systems Your Own Question
VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1149
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
16924516
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

My iMac, OSX El Capitan will not communicate with my

Customer Question

My iMac, OSX El Capitan will not communicate with my Pro-200-S500 Series Lexmark printer as of last month. What do I need to do.
Submitted: 10 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 10 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you.

What happened when this issue first happened? It did work before?

Expert:  VanMagnus Systems replied 10 months ago.

Please follow the steps below:

  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears. ...
  3. Re-add any printers.