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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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My iMac, OSX El Capitan will not communicate with my

Customer Question

My iMac, OSX El Capitan will not communicate with my Pro-200-S500 Series Lexmark printer as of last month. What do I need to do.
Submitted: 3 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 3 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you.

What happened when this issue first happened? It did work before?

Expert:  VanMagnus Systems replied 3 months ago.

Please follow the steps below:

  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears. ...
  3. Re-add any printers.