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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My iPad says "paused" HP 8620 Officejet....What do I do, One

Customer Question

My iPad says "paused" for my HP 8620 Officejet....What do I do
JA: Can you guesstimate how old your OfficeJet is? And just to clarify, what's the exact model?
Customer: One year
JA: What troubleshooting have you tried?
Customer: Googling
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Still there???
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Printers
Expert:  Jason Jones replied 3 months ago.


I am the person that will be helping you today.

When is the last time that you were able to print to the printer from your iPad?

I will be standing by, looking forward to your response.

Thank you,