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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 22104
Experience:  Computer networking/repair. 12+ years experience.
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I bought a canon printer pixma MG3122 and this printer has

Customer Question

I bought a canon printer pixma MG3122 and this printer has no hardware. The only things I got was the printer and the power cord. Is there away I can get the other hardware that is needed to get my printer working?
Submitted: 7 months ago.
Category: Printers
Expert:  Nathan replied 7 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Was this purchased new, or used?
What other "hardware" were you expecting?

Customer: replied 7 months ago.
I need the setup cd and the usb cable.
Expert:  Nathan replied 7 months ago.

Neither are included with these printers, that is by design.

Printers generally don't come with usb cables at all, you are expected to provide your own, which is part of why the cost of this printer is so low.

It is a standard usb a/b cable, which you can get at any electronics or office store, or online: http://amzn.to/29tX3Ax

Your computer should also be able to load drivers for the printer automatically after you plug it in.

If you have an old operating system and need drivers, you can download those online: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg3122

Best regards,

Nathan

Expert:  Nathan replied 7 months ago.

Do you need more help with this, Teresa?