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Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3140
Experience:  Electronics engineer with 7+ years of experience in repairing office equipments & printers
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I have a HP Officejet 6600 Printer, when switching the

Customer Question

I have a HP Officejet 6600 Printer, when switching the printer on the following message comes on : There is a problem with printer or ink system.
Submitted: 5 months ago.
Category: Printers
Expert:  Md. Sadique replied 5 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

As of first step we will try manually cleaning the cartridges and the contacts.

Please follow the steps below:

1) Turn off the printer.
2) Open the printer.
3) Remove all the ink cartridges from the machine.
4) Use cotton swabs dipped in rubbing alcohol to thoroughly clean the area where the cartridges sit and the contacts on each cartridges .
Note:You have to clean repeatedly until there is no ink residue coming off on the cotton swab.
5) Then allow the cartridges to dry(important).
6) Then replace back everything.
7) Then turn off your printer for a minute or two and then restart and print a test page.

Tell me how it goes!

Customer: replied 4 months ago.