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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Epson 3880 says it is not connected, epson stylus pro

Customer Question

My Epson 3880 says it is not connected
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: epson stylus pro 3880
JA: What troubleshooting have you tried?
Customer: i have reconnected the usb input as well as rebooting my computer
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Is there any power / light on the printer?

Is there anything looking not normal on the printer?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 4 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,