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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5007
Experience:  B.Sc. Computer Science with Honors
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I have an error B200 on my M7160 printer. What is my next

Customer Question

I have an error B200 on my M7160 printer. What is my next step?
Submitted: 8 months ago.
Category: Printers
Expert:  Michelle replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem with your printer

Expert:  Michelle replied 8 months ago.

The error b200 indicates a fault with the printhead

Expert:  Michelle replied 8 months ago.

please try the below steps

remove the cartridges and turn off printer

unplug power cord and keep the ON button pressed for 10 secs

remove the printhead and clean the golden contacts with the cotton swab and little alcohol

clean the contacts on the cartridges as well

wait for 10 minutes and then turn on printer and reinsert the printhead and ink

if still the error b200 repeats then there is a possible fault with the printhead

Expert:  Michelle replied 8 months ago.

the printhead would need to be replaced in such a case.

if within warranty you may contact CANON to get the same done

else you may get the unit serviced through any local printer repair store

Expert:  Michelle replied 8 months ago.

i hope you understand In case of hardware failure i can tell you what part has faulted.but cannot make a bad part work again

Expert:  Michelle replied 8 months ago.

let me know if you have any questions

I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the stars on top of this page and hit submit. Feel free to ask or reply me so that i can continue to help you answer you question further. Thank you.

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