I am the person that will be helping you today.
Are you trying to scan something or are you trying to print something?
I will be standing by, looking forward to your response.
I am not an employee of Canon. This is Justanswer.com
It appears that this question is costing you $23.
You are billed in the beginning. Please, tell me everything about the printer and the problem. Me not remoting in means that I know nothing of your issue. Please, fill me in.
Unplug the power to the printer, plug it back in, and turn it on. Wait 2 minutes and try printing once more. What does it do now?
I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
The next expert will see all that is on this page, so there will be no need to repeat anything.
When another expert picks this up, you will be notified by email.
Thank you for your patience.
Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?