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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16691
Experience:  HNC Computing; Large format and multifunction printer expert
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I have an MX472 printer. my paper is jammed and I cant open

Customer Question

I have an MX472 printer. my paper is jammed and I cant open the area where it is jammed, please advise
Submitted: 9 months ago.
Category: Printers
Expert:  Electronics Pete replied 9 months ago.

Hi Emily,

If you cannot access the stuck piece of paper, try pushing a piece of stiff card manually through the machine.

Let me know if that helps?

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Expert:  Electronics Pete replied 9 months ago.

Hi, just checking in on your question, do you need any further assistance?