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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have just bought a PIX MA MX 490 series printer/ The LED

Customer Question

I have just bought a PIX MA MX 490 series printer/ The LED window is dark when printer is on. What is going on? How to fix?
Submitted: 8 months ago.
Category: Printers
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Do you see anything on the display at all? This is a very basic model printer, it does not light up, and will only show indicators on the display such as the number of copies or other indication when it is actively in use. Have you installed it on the computer yet?

Expert:  Nathan replied 8 months ago.

Do you need help with this?

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