How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 36601
Experience:  Troubleshoot printers, scanners, etc.
30037186
Type Your Printers Question Here...
Viet - Printer Tech is online now
A new question is answered every 9 seconds

I have a new apple computer with no disc drive. I need to

Customer Question

I have a new apple computer with no disc drive. I need to connect my hp photosmart 5520 to my computer so that I can scan to my computer.
Submitted: 9 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 9 months ago.

Hi,

I'm sorry about issue. Please click on the HP website below to download the printer's driver / software:

http://whp-hou4.cold.extweb.hp.com/pub/softlib/software12/COL51745/mp-125206-3/HP-Inkjet-SW-OSX-Mavericks_v12.34.42.dmg

, then open the download file HP-Inkjet-SW-OSX-Mavericks_v12.34.42.dmg to install it.

- Also, if you need, please click on the website below for scanning instructions:

http://support.hp.com/us-en/product/HP-Photosmart-5520-e-All-in-One-Printer-series/5157533/model/5157535/document/c04788799/

- Reference:

http://support.hp.com/us-en/product/HP-Photosmart-5520-e-All-in-One-Printer-series/5157533/model/5157535/drivers

Please reply at the box below to continue. Thank you,

Expert:  Viet - Printer Tech replied 9 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,