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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My computer automatically switched me to Windows 10. I have

Customer Question

My computer automatically switched me to Windows 10. I have a HP Photosmart 5520 printer. Now when I wish to print an attachment from an email, such as a picture, it will not let me do that. What do I need to do to be able to print email attachments without messing up my computer to printer material when I am using word processing?
Submitted: 4 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Are you able to print anything else?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 4 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,