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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 36037
Experience:  Printer and scanner problem resolver for over 15 years
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I have a wireless PIXMA MG 3620 printer and cannot create

Customer Question

I have a wireless PIXMA MG 3620 printer and cannot create and wrie a document from my IPad that I can print. It calls for the cloud which this series of printer doesn't have. Can you help?
Submitted: 11 months ago.
Category: Printers
Expert:  Richard replied 11 months ago.

Hi thee and welcome

Make sure the printer is connected to your wifi network as well as your iPad.

Then download the Canon PRINT Inkjet/SELPHY app from the app store

THIS IS THE APP

It is within this app you do the printing from your iPad.

Let me know how you go

Customer: replied 11 months ago.
Richard said I needed the Canon printer SELPHY app, which I had installed before last night's questio. The app doesn't help; now what?
Expert:  Richard replied 11 months ago.

The app is what is needed.

What happens when you open the app and try to print?