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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am unable to print to HP printer 4630. Last task print

Customer Question

I am unable to print to HP printer 4630. Last task print document on glass. IT challenged and not know what to do.
Submitted: 5 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 5 months ago.

Hi,

I'm sorry about the issue. Is there any error or message when printing?

Are you currently able to make a copy from the printer's glass (not printing from the computer)?

Is the printer connected to the computer with a USB printer cable?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 5 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,