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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9017
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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T have the printers address to print from an email, Epson XP

Customer Question

Don't have the printers address to print from an email
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Epson XP 400
JA: What troubleshooting have you tried?
Customer: Called Epson support and asked for printer I'd address and said they would email it but they havent
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, just get me that printer address
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 11 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Do you mean you cannot print from the computer?

Are you currently able to make a copy from the printer's glass (not printing from the computer)?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 11 months ago.
I am printing f RT on a nexus9 tablet please do the remote
Customer: replied 11 months ago.
Don't want to pay $39 and maybe not get my hands question answered
Customer: replied 11 months ago.
Either get my answer or refund the money you have already charged
Expert:  Robert M. replied 11 months ago.

is the printer hooked up by wifi ? and if so is your tablet hooked into the same wifi router ?

Customer: replied 11 months ago.
Expert:  Robert M. replied 11 months ago.

Than you should be able to print to it using the Epson Iprint app

https://www.epson.com/cgi-bin/Store/jsp/epson-connect/mobile-printing/iprint-app.do

Customer: replied 11 months ago.
The app will not allow me to print an email.
Expert:  Robert M. replied 11 months ago.

what email app are you using?

usually it will let you print from most standard apps. It has to be set up to find the printer though. And usually you start the iprint and then tell it what app you want to print from.

otherwise what you can do is take a screen shot of the email and then print the screen shot from the gallery.