I'm sorry about the issue. Did you receive any instruction and/or did you receive a printer's CD disk?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
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Do you have windows xp, vista, or 7, or 8, 10, or mac computer? And/or what's the brand / model of your computer?
Please type at the box below, then click on the Send button below to communicate with me. Thank you,
On your computer, please click on the Canon website below:
, then there, download and install the MG3600 series Full Driver & Software Package
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,