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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 36847
Experience:  Troubleshoot printers, scanners, etc.
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Bought a Canon PIXMA mg3600 Series. How do I get the printer

Customer Question

bought a Canon PIXMA mg3600 Series. How do I get the printer to connect with my computer?
Submitted: 10 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Did you receive any instruction and/or did you receive a printer's CD disk?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 10 months ago.

Your payment failed; you might want to check with your bank / credit card company to allow payment to JustAnswer. In the mean time, I can help you here.

Do you have windows xp, vista, or 7, or 8, 10, or mac computer? And/or what's the brand / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me. Thank you,

Expert:  Viet - Printer Tech replied 10 months ago.

On your computer, please click on the Canon website below:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/pixma-mg3620?tab=drivers

, then there, download and install the MG3600 series Full Driver & Software Package

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,