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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15731
Experience:  HNC Computing; Large format and multifunction printer expert
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My C320dn is printing red lines throughout the copy. Was

Customer Question

My C320dn is printing red lines throughout the copy. Was printing perfectly a couple of weeks ago. I just did a hard resets but haven't tried to print yet.
JA: How long has this been going on?
Customer: a few weeks but didn't bother me until now. prating a picture now to see what it looks like
JA: What troubleshooting have you tried?
Customer: Magenta lines throughout to print
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: thats it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Printers
Expert:  Electronics Pete replied 5 months ago.

Hi there,

Approximately how old is the printer?

Are the lines vertical or horizontal?

Could you attach a scanned image or a photo of an example printout?

Expert:  Electronics Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?

Expert:  Electronics Pete replied 4 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.