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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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TO CONNECT A REPLACEMENT MAC BOOK AIR TO MY MFC-J870DW... I

Customer Question

GOOD EVENING,
I AM TRYING TO CONNECT A REPLACEMENT MAC BOOK AIR TO MY MFC-J870DW... I HAVE CONNECTED THE PRINTER TO THE "WIFI", BUT THE STATUS SHOWS OFF LINE. THE PREVIOUS MAC BOOK WORKED OK... HELP!
Submitted: 11 months ago.
Category: Printers
Expert:  Joel Kalman replied 11 months ago.

Hello, my name is ***** ***** I am pleased to have the opportunity to assist you today. Please standby while I research your issue...

Expert:  Joel Kalman replied 11 months ago.

What is your computer operating system?

Please use this link to download and install the latest drivers for your printer from the Brother website:

http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfcj870dw_us_eu_as